Privacy Policy for Seralunivexo

Learn more about how Seralunivexo collects, uses, and protects your personal data in line with South African law and leading global regulations, including GDPR and POPIA.

Information We Collect

We gather only the data essential for providing our SEO services and improving your experience on this website.

• Contact details you provide, such as your name, email, and phone number via our forms.
• Usage data like browser information, device type, and site activity, collected using cookies and analytics tools.
• Communications sent via our contact form or email channels, including all relevant message details.
• Technical details needed to maintain the stability and security of our digital services.

How We Use Your Information

Collected data supports business operations, communication, and ongoing service and site improvements.

• To respond to requests, queries, and project briefs submitted via our contact form or email.
• To enhance user experience, optimize website structure, and develop new SEO solutions.
• To communicate updates, technical support, and relevant service information.
• To ensure site security, compliance, and integrity of our communications.

Legal Basis for Processing

We process data on bases required by South African, POPIA, and applicable international laws.

Where required, we collect and handle your data with consent, contractual necessity, legitimate business interests, or compliance with legal obligations as mandated by governing law.

Data Sharing

Your information is only shared when essential for service delivery or required by law.

• We may share data with trusted service providers (such as hosting or analytics) who support our website, with strict data processing agreements in place.
• Information may be disclosed in response to legal requirements, including court orders or requests by authorities.
• If Seralunivexo undergoes business transitions (like a merger or acquisition), we will notify you about any changes impacting your data.

Data Security

We implement practical and industry-standard security measures to safeguard your personal information. These include access controls, encryption, and regular security reviews to minimize risks of data loss, misuse, or unauthorized access. No internet transmission is entirely secure, but we are committed to responsible stewardship of your information.

Your Rights

You have the right to manage your data in accordance with applicable privacy laws.

• Request access to personal information we hold about you at any time.
• Request correction or deletion of inaccurate or outdated details.
• Request restriction of processing or object to certain uses of your data.
• Request a copy or transfer of your information, where supported by law.

Cookies & Tracking

Cookies help us enhance site functionality and analyze web traffic for ongoing improvement. You can control cookie settings at any time within your browser preferences or through our consent banner.

See Cookie Policy See Cookie Policy

Contact Us

If you have privacy concerns, questions, or requests about your information, please contact us using the details below.

Policy Changes

We may update this policy to reflect changes in law or service. Any updates will be posted on this page with the current effective date.